Our People

Our people are some of New Zealand’s most experienced broking staff with a wealth of knowledge and experience.

Alan Black - Chief Operating Officer

Fellow of the Insurance Brokers Association of New Zealand.
Qualified Practising Insurance Broker.


Alan has been an Insurance Broker since 1978, working for International broking houses in New Zealand and Australia. 

Since 1985 Alan has specialised in Consumer Insurances through retail, wholesale and Direct Marketing methods. Prior to joining his colleagues in forming Black Wood & Doyle, Alan was the National Manager for a multi-national insurance broking company.

Simon Moss – Auckland Broking Manager

Diploma in Business Studies (Insurance Management)
ANZIIF (Fellow)

As an insurance adviser Simon has worked with a wide range of insurance buyers. His personal involvement has been with private and government organisations, in property, construction, transport, health, science, rural, manufacturing and retail sectors, as well as clients with overseas operations.

Through this experience he has developed a broad knowledge about the insurance landscape in New Zealand and internationally. He is enthusiastic about sharing his knowledge and experience to benefit insurance buyers.

Carolyn Smith - Regional Manager - Northland

Senior Associate of ANZIIF
Qualified Insurance Broker
Certified Insurance Professional

Carolyn has been in the insurance industry since 1988.  She has worked for several insurance and broking companies including 8 years as an underwriting manager. Carolyn offers a comprehensive knowledge in Commercial, Rural and Personal Lines insurance and enjoys meeting clients and getting to know their business.


Carolyn will work with you to provide a combined approach to risk mitigation through appropriate Insurance products and practical risk management. Carolyn and her family enjoy many of northlands great outdoor activities including camping, rugby, boating & fishing & shooting clay targets, in the quiet times she enjoys a good book and glass of wine.

Jason Robottom - Regional Manager - Waikato

Jason's career started in 1988 with State Insurance Limited in Hamilton. In 1993 he left to join New Zealand Insurance Limited as a district representative in the Matamata branch. In 1998, Jason joined QBE Insurance (International) Ltd as a senior account executive and underwriter before taking over as Director of Lowe Schollum & Jones Ltd in 2004 from Carmen Jones.

Ailsa Potter - Regional Manager - Bay of Plenty

Ailsa began her Insurance career in 1987 with NZI Insurance prior to moving to State Insurance and later Vero Insurance as the Local Manager of Rotorua office then Senior Business Development Manager, Tauranga looking after complex Commercial and Corporate accounts.

She came to BWRS as Assistant Manager in 2014 and later Regional Manager in 2015 working with a team of 9 other staff.

Ailsa enjoys meeting new clients and getting to know their business’ to enable a sound risk solution to be tailored for them. In her spare time, she enjoys a bit of Mountain biking, squash, a glass of red wine, a good book and spending time with family & friends.

Bruce Lewis - Regional Manager - Hawkes Bay

Member of the Insurance Brokers Association of New Zealand
Qualified Practising Insurance Broker

Bruce has been involved in Insurance Broking since 1996, beginning his career with Watt Insurance Brokers Ltd and has risen through the ranks to become Regional Manager of BWRS Hawkes Bay.

Experienced in Life and risk type products, Bruce manages a team of 6 people in the Hawkes Bay.

Nigel Rickard - Regional Manager - Manawatu

Nigel has been in the Insurance Industry since 2000. 

He has lived in Palmerston North all his life and loves the life style that goes with it. He has been in sales for the last 24 years and is very passionate about building long term lasting relationships with clients. 

Out of work interests include, Family, The Gym, Wake Boarding, Road Cycling, Mountain Biking and Running.

Wayne Gardner - Regional Manager - Southern

Fellow of the Insurance Brokers Association of New Zealand.
Qualified Practising Insurance Broker.

Wayne has over 35 years experience in Fire & General Insurance.  Prior to joining his colleagues at BrokerWeb Risk Services, Wayne was the Managing Director for ODL Group.

Wayne's 'out of work' interests included all types of sport with a particular interest in rugby. He is also known to enjoy the odd bottle of quality red wine.

Wayne is also a member of the Group’s National Management Executive team.

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