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Our Values

Personal Service

Our clients deal with our local staff that live in the same communities they do and understand the economic environment around them. Our Managers have a direct interest in ensuring the best possible level of service is provided and are readily available to all of our clients.

 

At BrokerWeb Risk Services we offer a personal service without the continuous changes of servicing personnel or the necessity to deal with several different people on different insurance subjects as tends to be the case with multi-national insurance brokers.

 

We are strong client advocates.  Our brokers are charged with the responsibility to negotiate strongly on behalf of our clients, both in the placement of insurances and in claims.  We ensure the best terms are secured for the right coverage required, and then by staying involved in our clients’ claims right through to closure, we ensure our clients enjoy equitable claim settlements in line with each client’s entitlement.

 

Insurance Knowledge

We possess National Strength coupled with Local Knowledge. Our people have vast Insurance Broking experience, including working in overseas markets and as a team our depth of knowledge is, we believe, unmatched within New Zealand owned insurance brokers.

 

Underwriter Relationships

As part of the BrokerWeb Group, we are one of the recognised four major insurance buying groups in the country, a market presence we use to the advantage of our clients.  As a result of our level of experience we have extremely strong relationships with the insurers operating in the New Zealand insurance market.  It is these relationships which provide us with an edge our competitors do not enjoy. The insurers also prefer to deal with people who are experienced and have a solid knowledge of their subject rather than someone at a comparatively junior level who does not have the same experience.

 

Our Specialist Niche

Whilst we place all forms of insurance, including all personal lines where we have our own top of the range wordings agreed with insurers, our niche is providing insurance services for the commercial insurance buyer. Many of our competitors' employees have only spent a short time in that area and do not have the familiarity with the needs of the commercial insurance buyer.

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Claims Service

This is what insurance broking is all about. We have a proven track record of getting difficult claims paid and ensuring our clients get the satisfaction of a full settlement. We go the extra mile and have dedicated claims staff to ensure every claim receives meticulous attention.

Our Products & Services

We arrange all forms of Insurance products including commercial, liabilities, construction & engineering, rural, personal, life & medical.Our Products & Services

Make a Payment

There are a number of ways you can make payment to BrokerWeb Risk Services Ltd.Make a Payment

Making a Claim

Find out the recommended procedure to take when making a claim and download claim forms.Making a Claim

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